SHIPPING & HANDLING POLICY
At Vibe District, we strive to deliver a smooth, fast, and dependable shipping experience. Please review the details below to understand how we handle and ship your orders.
Order Processing
- We strive to process orders as soon as we can.
- Most orders will be completed within 24 hours. However, processing time may take up to 72 hours depending upon demand / seasonality.
- Once an order has been dispatched via a shipping service, you will receive notification via e-mail which includes your package’s tracking information so that you can follow its delivery status.
Shipping Options & Delivery Timeframes
- Estimated shipping time and shipping methods are identified at check out based upon your physical address.
- Estimated shipping time include business days and may vary depending on delivery partners and/or the destination.
- The majority of packages are delivered within 3-7 business days from date of shipment.
- Actual shipping time may vary.
Shipping Fees
- We keep our shipping rates competitive across all orders.
- Enjoy free shipping on orders over $250 within the United States.
- For orders below this amount, shipping costs are calculated at checkout based on your location and selected method.
Order Changes & Cancellations
- Orders cannot be modified or canceled once they have been processed and shipped.
- If you need to make changes, please contact our support team as soon as possible before dispatch:
- E-mail: sales@vibedistrict.shop
- Toll-Free Number: (954) 544-5396
Our team will do their best to assist with time-sensitive requests.
Lost, Stolen, or Damaged Packages
- Once a package is marked as delivered by the carrier, Vibe District is not liable for lost or stolen items.
- If your package is damaged or goes missing during transit, contact us promptly so we can help initiate a claim with the shipping provider.
Age Verification Policy
- To comply with legal regulations, all purchases are subject to age verification.
- Orders that do not meet verification requirements may be delayed or canceled.
Why Choose Vibe District?
- Wide Product Selection – Explore everything from disposable vapes and e-liquids to nicotine pouches and accessories
- Fast & Secure Delivery – Reliable shipping across the U.S.
- Dedicated Customer Support – Assistance whenever you need it
- Great Value – Competitive pricing, regular promotions, and free shipping on qualifying orders
If you have any questions or need further assistance, feel free to reach out to our Customer Support Team. We’re here to ensure a seamless and enjoyable shopping experience.